Quality
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The vision of Eaton Towers to facilitate universal Telecommunications service in Africa through the reduction of operator capital and operating costs, signifies a total commitment to our customers in the Telecommunications industry.

Top management ensures a holistic product solution to our clients through the setting of challenging, achievable and measurable objectives.

Our key values "Independence, Responsible Governance, Integrity, Environmental Sustainability and Development of the Local Communities we operate in", nurture a performance orientated culture, supported by the necessary and appropriate resources, processes and environment to ensure a sustainable future.

We are all committed to comply with and continually improve our quality management system (ISO 9001) through clear communication and adherence to the Company's quality policy and objectives which are periodically reviewed.

Company Quality Objectives:
  • To be the partner of choice by providing products and services that meet our customer requirements and exceed their expectations.
  • Ensuring market competitiveness by supplying products and services of the highest standard on time and within budget.
  • Consistently delivering on targets set by our shareholders.
  • Managing cost effective business processes with minimum risk and appropriate approval that are supported by our quality management system.
  • Create an environment where employees are able to realise their true potential and maximise their performance, thus enabling the Company to become the employer of choice.